Last Updated: May 10, 2026

Guangzhou Shangbang Commercial Electrical Equipment Co., Ltd. (“Shangbang”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our sales team, or using our services.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website at www.shangbangcee.com or communicate with us regarding commercial kitchen equipment, OEM & ODM manufacturing services, wholesale cooperation, or technical support.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or submit an inquiry, we may collect certain information to help us provide better products and services.

The information we collect may include:

– Name
– Email address
– Phone number or WhatsApp number
– Company name
– Country or region
– Product inquiry details
– OEM or customization requirements
– Communication records
– Website usage information

We may also collect technical information automatically through cookies or analytics tools, including:

– Browser type
– Device information
– IP address
– Visited pages
– Website interaction data

This information helps us improve website performance and user experience.

2. How We Use Your Information

The information collected through our website may be used for the following purposes:

– Responding to product inquiries
– Providing quotations and catalogs
– Processing OEM & ODM requests
– Offering technical support
– Improving customer service
– Providing after-sales assistance
– Sending product or company updates
– Improving website functionality and content
– Supporting international business communication

We only use customer information for legitimate business purposes related to commercial kitchen equipment and manufacturing services.

3. OEM & Wholesale Communication

As a professional commercial kitchen equipment manufacturer, Shangbang provides OEM, ODM, wholesale, and private label manufacturing services for global customers.

When you contact us regarding custom fryer production, private label projects, or wholesale cooperation, we may retain communication records and technical requirements in order to:

– Confirm product specifications
– Support engineering discussions
– Arrange quotations and samples
– Coordinate production schedules
– Provide long-term technical support

We treat all customer business information with reasonable confidentiality and professionalism.

4. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve browsing experience and website performance.

Cookies may help us:

– Understand website traffic
– Analyze visitor behavior
– Remember user preferences
– Improve website speed and usability
– Optimize marketing and SEO performance

Users may disable cookies through their browser settings. However, some website functions may not operate properly if cookies are disabled.

5. Third-Party Services

Our website may use third-party tools and services to improve functionality and communication.

These services may include:

– Google Analytics
– Google Ads
– YouTube video embedding
– WhatsApp communication tools
– Email marketing services
– Website hosting services

These third-party platforms may collect certain technical data according to their own privacy policies. Shangbang does not control the privacy practices of external services or websites.

We recommend reviewing the privacy policies of any third-party services you interact with through our website.

6. Data Protection & Security

We implement reasonable technical and organizational measures to help protect customer information from unauthorized access, misuse, disclosure, or loss.

Our internal management processes and communication systems are designed to help maintain the security of business inquiries, OEM project discussions, and customer communication records.

While we take reasonable precautions to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of transmitted data.

7. International Business Operations

Shangbang serves customers and distributors from multiple international markets.

By submitting information through our website, you understand that your information may be processed and stored in China or other regions where our business operations, suppliers, or service providers are located.

We strive to handle international customer information responsibly and professionally.

8. Customer Rights

Depending on your local laws and regulations, you may have certain rights regarding your personal information, including:

– Requesting access to your information
– Correcting inaccurate information
– Requesting deletion of your information
– Limiting certain data processing activities
– Withdrawing communication consent

If you wish to make a request regarding your personal information, please contact us using the information provided below.

9. External Links

Our website may contain links to external websites, partner platforms, or social media pages.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of external sites before submitting personal information.

10. Children’s Privacy

Our website and services are intended for business users, distributors, restaurant equipment buyers, and commercial customers.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child has been submitted through our website, we will take reasonable steps to remove the information.

11. Policy Updates

Shangbang may update this Privacy Policy from time to time to reflect business, legal, or website changes.

Updated versions will be published on this page with a revised update date.

We encourage users to review this page periodically for the latest privacy information.

12. Contact Information

Guangzhou Shangbang Commercial Electrical Equipment Co., Ltd.

Address:
No. 6-1 Kangzheng Street, Qiaonan Street, Panyu, Guangzhou, China

Website:
www.shangbangcee.com

Email:
info@shangbangcee.com

We appreciate your trust in Shangbang and value long-term cooperation with our global customers and partners.