Frequently Asked Questions
Q1. Are you a manufacturer or trading company?
We are a professional manufacturer specializing in commercial kitchen equipment since 2015.Our factory covers 20,000㎡ with complete sheet metal manufacturing systems, CNC production lines, testing systems, and assembly workshops.We focus mainly on commercial electric fryers and gas fryers.
Q2. What are your main products?
Our main products include:
* Commercial electric deep fryers
* Commercial gas deep fryers
* Countertop fryers
* Floor standing fryers
* Intelligent programmable fryers
* Oil filtration fryers
* Electric griddles
* Gas griddles
* Food warming display cabinets
* Marinating machines
* Oil filter machines
Q3. Do you provide OEM and ODM services?
Yes.We provide complete OEM & ODM solutions including:
* Brand logo customization
* Private label production
* Packaging customization
* Product structure customization
* Voltage customization
* Plug customization
* Function development
* Stainless steel material customization
* Software/program customization for intelligent fryers
Q4. What types of B2B customers do you work with?
We mainly cooperate with:
* Commercial kitchen equipment distributors
* Restaurant equipment wholesalers
* Importers
* OEM brand owners
* Chain restaurant groups
* Fried chicken restaurant chains
* Hotel kitchen contractors
* Food processing companies
* Catering equipment suppliers
Q5. Which countries do you export to?
We export to many countries across:
* North America
* Europe
* Middle East
* Southeast Asia
* South America
* Africa
We can customize products according to local standards and voltage requirements.
Q6. What certifications do your products have?
Our products can meet multiple international certification requirements including:
* CE* RoHS* EMC* IEC* SGS* FCC* CSA* TUV* UL
Certification support depends on product model and customer market requirements.
Q7. What makes your factory different from other fryer suppliers?
Our advantages include:
* 20,000㎡ factory
* Over 40 advanced production machines
* Strong OEM/ODM capability
* Complete sheet metal manufacturing system
* Strict quality inspection process
* Stable international shipping partners
* Professional engineering support
* Low product failure rate
* Long-term distributor cooperation experience
Q8. Do you provide exclusive regional distributor cooperation?
Yes.We welcome long-term cooperation with qualified distributors and may discuss regional cooperation opportunities depending on market conditions and cooperation scale.
Q9. Why do overseas distributors choose your company?
Distributors choose us because of:
* Strong OEM capability
* Stable manufacturing capacity
* Professional engineering support
* International export experience
* Reliable product quality
* Flexible customization
* Long-term after-sales support
We focus on building stable global B2B partnerships.
Q1. What types of commercial fryers do you produce?
We manufacture:
* Electric deep fryers
* Gas deep fryers
* Countertop fryers
* Floor standing fryers
* Single tank fryers
* Double tank fryers
* Triple tank fryers
* Four tank fryers
* Intelligent programmable fryers
* Oil filtration fryers
* Automatic lift basket fryers
Q2. What heating systems are available?
Our fryers support multiple heating systems:
* 3KW–9KW electric heating systems
* LPG gas systems
* Natural gas systems
We can customize according to customer market requirements.
Q3. Do you provide both LPG and natural gas fryers?
Yes.We can manufacture:* LPG fryers* Natural gas fryers
Gas type can be customized according to local market requirements.
Q4. What voltage options are available?
We can customize products for different countries:
* 110V-130V / 60Hz
* 220V-240V / 50Hz
* 220V-240V / 60Hz
* 380V / 50Hz
Different plugs and electrical standards are also supported.
Q5. What fryer capacities do you offer?
Our fryer capacities range from:
* 4L mini fryers
* 10L 15L 20L fryers
* Medium commercial fryers
* Large 30L*2 deep fryers
Suitable for:
* Food trucks
* Snack shops
* Fast food restaurants
* Hotel kitchens
* Chain restaurants
Q6. What materials are used in your fryers?
Food-contact parts are made from food-grade 304 stainless steel.
Some external structural parts may use high-quality commercial stainless steel materials.
Full 304 or 316 stainless steel customization is also available.
Q7. What control systems are available?
We offer:
Mechanical Control:* Simple operation* Reliable structure* Mechanical thermostat* Mechanical timer
Digital Temperature Display:* Real-time temperature display* Accurate temperature monitoring
Intelligent Computer Control:* One-touch cooking programs* Preset menus* Automatic temperature control* Automatic timing* Oil melting mode
Q8.Do you provide automatic basket lifting fryers?
Yes.Some intelligent fryer models support:
* Automatic basket lowering
* Automatic lifting
* Countdown timing
* Automatic oil draining
This improves cooking consistency and labor efficiency.
Q9.Do your fryers support oil filtration systems?
Yes.Some floor-standing intelligent models can be equipped with:
* Automatic oil filtration systems
* Oil return systems
* Bottom drain valves
These systems help reduce oil costs and improve cleaning efficiency.
Q10.What safety protections do your fryers have?
Our fryers include:
* Overheat protection
* Dry-burning protection
* High-temperature limiter
* Stable thermostat systems
* Temperature protection systems
Safety and reliability are very important in commercial environments.
Q11.Are your fryers easy to clean?
Yes.Our fryers feature:
* Flip-up heating elements
* Modular structures
* Removable oil tanks
* Bottom oil drain valves
* Easy-clean stainless steel surfaces
This reduces maintenance costs and cleaning time.
Q12.What kitchen types are your fryers suitable for?
Suitable for:
* Fried chicken restaurants
* Burger restaurants
* Fast food kitchens
* Food trucks
* Snack shops
* Hotel kitchens
* Central kitchens
* Catering businesses
* Chain restaurants
Q13.What fryer structures are available?
We offer:
* Countertop models
* Floor-standing models
* Front control panel models
* Rear upper control panel models
* Long tank fryers
* Deep cold-zone fryers
Q14.Can your fryers support continuous operation during peak restaurant hours?
Yes.Our commercial fryers are designed for high-intensity commercial environments and can operate continuously during peak business hours in:
* Fried chicken chains
* Fast food restaurants
* Hotel kitchens
* Central kitchens
* Catering businesses
Stable heating systems and precise temperature control help maintain frying consistency during long working periods.
Q15.Can intelligent fryers store multiple cooking programs?
Yes.Our intelligent fryer models can support multiple preset menus and programmable cooking parameters.Functions may include:
* Preset temperature programs
* Multi-stage cooking
* Automatic timing
* Oil melting mode
* One-touch operation
This is especially suitable for chain restaurants requiring standardized food quality.
Q16.What are the advantages of automatic basket lifting systems?
Automatic basket lift systems help improve:
* Cooking consistency
* Labor efficiency
* Oil draining efficiency
* Operational convenience
The fryer automatically lowers and lifts baskets according to preset cooking time, reducing manual operation errors.
This feature is popular among:
* Fried chicken chains
* Fast food restaurants
* Central kitchens
Q17.What are the advantages of automatic basket lifting systems?
Yes.For OEM and ODM customers, we can customize:
* Control panel languages
* Menu interface languages
* Label languages
* User manuals
according to target market requirements.
Q18.Can your fryers be customized for different national electrical standards?
Yes.We support customized electrical configurations including:
* Voltage
* Frequency
* Power requirements
* Plug types
* Wiring standards
Suitable for markets using:
* 110V-130V / 60Hz
* 220V-240V / 50Hz
* 220V-240V / 60Hz
* 380V / 50Hz
Q19.What are the benefits of deep cold-zone fryer structures?
Deep cold-zone fryer designs help:
* Reduce food residue burning
* Extend oil lifespan
* Improve oil cleanliness
* Reduce oil replacement frequency
This structure is especially suitable for high-volume commercial frying operations.
Q20.How do you ensure fryer temperature accuracy?
We use reliable thermostat systems and temperature control technologies to maintain stable oil temperatures.Our products undergo:
* Temperature calibration
* Stability testing
* Commercial simulation testing
to ensure frying consistency in commercial kitchens.
Q21.Why do restaurant chains prefer programmable fryers?
Programmable fryers help chain restaurants achieve:
* Standardized food quality
* Reduced staff training difficulty
* Improved cooking consistency
* Higher kitchen efficiency
Preset programs reduce manual operational differences between stores.
Q22.Can your gas fryers be converted between LPG and natural gas?
Some models can support gas conversion depending on product structure and burner configuration.
We can also manufacture dedicated:
* LPG fryer models
* Natural gas fryer models
according to customer market requirements.
Q23.What kind of stainless steel finishing do your fryers use?
Our fryers use commercial-grade stainless steel processing with smooth surfaces designed for:
* Easy cleaning
* Corrosion resistance
* Long-term commercial durability
Food-contact areas use food-grade 304 stainless steel.
Q24.Can your fryers support high-volume frozen food frying?
Yes.Our commercial fryers are designed for:
* Frozen chicken
* French fries
* Onion rings
* Frozen snacks
* High-volume fast food production
Stable heating recovery performance helps maintain frying efficiency.
Q25.Can your fryers be used in food trucks and mobile kitchens?
Yes.We provide compact countertop fryer models suitable for:
* Food trucks
* Mobile catering
* Small snack shops
* Compact commercial kitchens
Different voltage and power options are available.
Q26.How do intelligent fryers improve labor efficiency?
Intelligent fryers reduce manual operation through:
* Automatic timing
* Preset cooking menus
* Automatic basket lifting
* Temperature automation
This helps restaurants reduce labor pressure and improve operational consistency.
Q27.What kind of burner systems are used in your gas fryers?
Our gas fryers use commercial burner systems designed for:
* Stable heating
* Fast temperature recovery
* Energy efficiency
* Commercial durability
Gas systems can be customized for LPG or natural gas.
Q28.Why is oil filtration important for commercial fryers?
Oil filtration systems help:
* Extend oil lifespan
* Improve food quality
* Reduce operating costs
* Improve kitchen cleanliness
This is especially important for high-volume commercial kitchens.
Q29.Can your fryers support multi-product frying operations?
Yes.We provide:
* Single tank fryers
* Double tank fryers
* Triple tank fryers
to help restaurants handle different food products simultaneously.
Q30.What are the advantages of modular fryer structures?
Modular fryer structures help:
* Simplify maintenance
* Improve cleaning efficiency
* Reduce repair costs
* Improve component replacement efficiency
This is especially valuable for commercial kitchens and distributors.
Q1. How do you control product quality?
We implement strict quality control throughout production.Including:
* Raw material inspection
* CNC processing inspection
* Assembly inspection
* Electrical testing
* Temperature testing
* High-intensity commercial simulation testing
* Final performance inspection
Q2. What raw materials do you inspect?
We strictly control:
* Stainless steel materials
* Electronic components
* Mechanical components
* Heating elements
* Switches and control systems
Q3. How reliable are your fryers?
Our products are tested under long-term commercial operation simulations.
The product failure rate is below 0.005%.
Q4. Do you test products before shipment?
Yes.Every machine undergoes:
* Temperature testing
* Heating system testing
* Functional testing
* Safety testing
* Final quality inspection
before shipment.
Q5. Can your fryers operate continuously in commercial kitchens?
Yes.Our products are designed for high-intensity commercial usage.They are suitable for long working hours in busy kitchens.
Q1. Can you customize fryer functions?
Yes.We can customize:
* Heating systems
* Control systems
* Timer systems
* Basket structures
* Oil filtration systems
* Intelligent programs
according to customer requirements.
Q2. Can you add our logo to the products?
Yes.We support:
* Laser logo engraving
* Label customization
* Sticker branding
* Packaging branding
* Instruction manual branding
Q3. Can you customize packaging?
Yes.We can customize:
* Cartons
* Color boxes
* Export packaging
* Pallets
* Brand packaging
Q4. What is your MOQ for OEM orders?
MOQ depends on:
* Product model
* Customization requirements
* Packaging requirements
* Market requirements
Please contact us for detailed OEM solutions.
Q5. Can you develop new fryer products?
Yes.For customers with stable order volume, we can support:
* New product development
* Structural optimization
* Function upgrades
* Brand-exclusive models
Q6. Can you customize voltage and plugs?
Yes.We customize products according to local market electrical standards.
Q7. Can you customize stainless steel materials?
Yes.Standard products use food-grade 304 stainless steel for food-contact areas.
Full 304 or 316 stainless steel customization is available.
Q8. What makes your OEM fryer service suitable for brand owners?
We provide complete OEM support including:
* Logo branding
* Product customization
* Packaging customization
* Function development
* Stable mass production
* Long-term technical support
This helps brand owners build their own commercial kitchen equipment brands.
Q1. How do you arrange international shipping?
We cooperate with more than 10 stable international freight companies.
We support:
* Sea shipping
* Air shipping
* Railway shipping
* Door-to-door shipping
Q2. Can you help with export documents?
Yes.We can provide:
* Commercial invoices
* Packing lists
* Certificates
* Shipping marks
* Export documents
Q3. How long is production lead time?
Lead time depends on:
* Product quantity
* Customization requirements
* Production schedule
OEM orders usually require additional production time.
Q4. Do you support mixed container orders?
Yes.Customers can combine:
* Fryers
* Griddles
* Warmers
* Oil filters
* Other kitchen equipment
in one shipment.
Q5. What packaging methods do you use for international shipping?
We use export-standard packaging methods including:
* Reinforced cartons
* Foam protection
* Wooden frame protection (if required)
* Pallet packaging
* Container loading optimization
to reduce transportation damage risks.
Q1. How do you handle after-sales service for overseas customers?
We provide complete after-sales support for distributors and wholesalers.Including:
* Spare parts support
* Technical guidance
* Video installation support
* Real-time video assistance
* Engineering support
Q2. What if spare parts are damaged?
For long-term distributors and wholesalers:
* We usually provide additional consumable spare parts with repeat orders
* Engineers provide replacement guidance
* Installation videos are available
This helps customers solve maintenance problems efficiently.
Q3. Do you provide technical support?
Yes.We have professional engineering teams that provide:
* Installation guidance
* Troubleshooting support
* Video tutorials
* Video call assistance
Q4. Can overseas customers get remote support?
Yes.Our technical engineers can provide:
* Video support
* Live troubleshooting
* Online maintenance guidance
Q5. Do you visit overseas customers?
Yes.We have participated in multiple international exhibitions and may arrange overseas customer visits when necessary.
Q6. What warranty support do you provide?
Warranty policies depend on:
* Product type
* Cooperation model
* Market requirements
We focus on long-term distributor support and stable after-sales service.
Q7. How do distributors handle spare parts for overseas fryer maintenance?
We provide long-term spare parts support for distributors and wholesalers.
For repeat orders, we usually prepare additional consumable spare parts together with shipments to reduce future maintenance pressure.
We also provide:
* Spare parts identification
* Installation videos
* Technical guidance
* Real-time video support
This helps overseas distributors solve after-sales issues more efficiently.
Q8. Do you provide fryer operation training support?
Yes.We provide:
* Product manuals
* Installation videos
* Technical guidance
* Online support
* Video call assistance
for distributors and commercial customers.
Q8. How do you support customers during fryer installation?
We provide installation support through:
* Instruction manuals
* Installation videos
* Engineering guidance
* Remote video assistance
Our technical teams can help customers complete installation smoothly.
Q1. Are you looking for distributors?
Yes.We welcome cooperation with:
* Distributors
* Importers
* Brand owners
* Restaurant equipment wholesalers
worldwide.
Q2. Why should distributors work with you?
Our advantages include:
* Strong OEM capability
* Stable production capacity
* Flexible customization
* Reliable quality
* Low failure rate
* Technical support
* International export experience
Q3. Do you support private label business?
Yes.We provide complete private label manufacturing services.
Q4. Can you support long-term strategic cooperation?
Yes.We focus on long-term partnerships with distributors, wholesalers, and brand owners.
Q5. Can you help customers develop exclusive products?
Yes.We support:
* Exclusive molds
* Function customization
* Brand-exclusive products
* Long-term OEM development
Q6. What industries use your fryers most?
Our fryers are widely used in:
* Fried chicken chains
* Fast food chains
* Hotels
* Food courts
* Central kitchens
* Catering companies
* Convenience stores
* Food trucks
Q7. Do you only sell fryers?
No.Although fryers are our core products, we also provide:
* Griddles
* Warmers
* Oil filter machines
* Marinating machines
* Other commercial kitchen equipment
This helps customers complete one-stop purchasing.
Q8. How can we start cooperation?
Please contact our sales team with:
* Product requirements
* Voltage requirements
* Gas type requirements
* Quantity
* OEM requirements
* Target market
We will recommend suitable commercial kitchen equipment solutions according to your business needs.
Q9. How do importers reduce risks when purchasing fryers from China?
We help importers reduce risks through:
* Strict quality inspection
* International certifications
* Stable packaging standards
* OEM customization support
* Spare parts solutions
* Technical support systems
We focus on long-term cooperation with distributors and importers.